Effective February 1, 2022, the Beneficiary Care Management Program (BCMP) is no longer accepting new referrals for care management services. Beneficiaries are encouraged to continue working with their respective regional Beneficiary and Family Centered Care - Quality Improvement Organization (BFCC-QIO) for assistance. For more information please visit https://qioprogram.org/locate-your-qio on how to locate the BFCC QIO that services your area.

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New On April 4, 2022, CMS announced a new initiative that covers the cost for up to 8 over-the-counter COVID-19 tests each calendar month. The tests are available at no cost to Medicare beneficiaries who have Part B coverage, including beneficiaries enrolled in a Medicare Advantage Plan. Click here for more information.

Click here for COVID-19 resources for your state.

Click here to find more information on COVID-19 and the BCMP.



New CMS, in collaboration with the CDC, issued updated guidance for nursing homes to safely expand visitation options during COVID-19. Click here to learn more.

CMS announces the BCMP. Click here for additional information regarding the new CMS program.


New Click here to find a new AHRQ toolkit for providers and practitioners to help engage patients and family members in the diagnostic process.

Click here to see how the BCMP is changing the lives of beneficiaries and their families!

Provider Resources, Inc. (PRI) is working with the Centers for Medicare & Medicaid Services (CMS) to deliver the Beneficiary Care Management Program (BCMP) to help qualified Medicare beneficiaries and their families become active partners in their own healthcare.

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The BCMP is here to help you manage your healthcare.
Toll-Free Phone: 1-833-921-1899 (8 am - 5 pm ET)
TTY Phone: Dial 711 and ask to dial 1-833-921-1899
Email: BCMP@provider-resources.com

Find Your Regional Beneficiary and Family Centered Care Quality Improvement Organization (BFCC QIO) here